Customer comments and actions agreed 

July - September 2011

Thank you to everyone who has completed a Customer Comments/Complaints form or emailed us with their comments.60 comments were received from July –September 2011 in the following categories: Complaint 20, Enquiry 2, Compliment 9, Suggestion 29. Reflecting on your comments the following actions have been agreed:

Customer comments/complaints July-September 2011 [MS Word 78KB]

Previous customer comments/complaints:

Customer comments/complaints April-June 2011 [MS Word 1.32MB]

Customer comments/complaints Jan-March 2011 [MS Word 1.32MB]

Customer comments/complaints Oct-Dec 2010 [MS Word 74KB]

Customer comments/complaints July-Sept 2010 [MS Word 66.5KB]

Customer comments/complaints April-June 2010 [MS Word 63KB]

Customer comments/complaints January-March 2010 [MS Word 101KB]

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